Privacy policy

Last updated: October 16, 2026

At Personicons, we respect the personal information you share with us. This Privacy Policy explains how we collect, use and disclose information when you visit personicons.com, make a purchase, create an account or contact our team. It also explains the choices available to you.

Personicons is responsible for the personal information it processes to operate this store. Our store is powered by Shopify. Shopify and other service providers may also process information under their own privacy notices when they provide services directly to you.

1. Information we collect

• Contact and account details: your name, email address, telephone number, billing and delivery addresses, and information you provide when creating or using an account.
• Order and transaction details: products, sizes and colours selected, order history, delivery information, payment status, and communications about purchases, returns or refunds. Payment details are handled by the payment providers involved in your transaction.
• Messages and support information: information you choose to include in our contact form, emails or other communications.
• Device and browsing information: IP address, browser and device information, pages viewed, interactions with the store, and information collected through cookies or similar technologies.

We receive information directly from you, automatically through your use of the store, and from service providers involved in payments, store operation, fulfilment and delivery. Please do not send full payment-card numbers, passwords or other unnecessary sensitive information through our contact form or by email.

2. How we use information

We use personal information to process and fulfil orders; provide payment, delivery and account functionality; respond to questions; manage returns and refunds; prevent fraud and protect the store; maintain and improve our services; and meet applicable legal, tax and record-keeping obligations.

Where permitted by law and in accordance with your preferences, we may also use information to send product updates or promotional communications and to measure or improve marketing. Where a legal basis is required, we rely on the basis appropriate to the activity, such as performing our contract with you, complying with legal obligations, our legitimate business interests or your consent.

3. Service providers and disclosures

Information relevant to providing the service may be disclosed to:

• Shopify, which provides our commerce platform and related store functionality.
• Payment providers offered at checkout, which process and help secure transactions.
• Production, fulfilment and delivery partners, including Printful where used for an order, which need order and delivery information to produce and send your purchases.
• Technology, support, analytics and marketing providers, to the extent their services are used for the purposes described in this policy and subject to applicable choices and requirements.
• Professional advisers, authorities or other parties where reasonably necessary to comply with law, respond to valid legal requests, protect rights or security, or manage a business transfer.

Providers receive information relevant to their role. Their own privacy notices may also apply to the services they provide. Learn more about Shopify's processing in the Shopify Consumer Privacy Policy.

4. Cookies and privacy preferences

Cookies and similar technologies support functions such as the shopping cart, checkout, security and saved preferences. Other technologies may be used for analytics or marketing where enabled. Where consent is required, the relevant use is subject to that consent.

You can use privacy controls presented by the store, where available, and manage cookies through your browser. Blocking some cookies may affect store functions. If you need help with a privacy preference or an applicable advertising opt-out, contact info@personicons.com. Details about Shopify cookies are available in Shopify's Cookie Policy.

5. Marketing and advertising choices

You can unsubscribe from promotional emails using the unsubscribe link in a message or by contacting us. We may still send service messages about an order, account or request.

Depending on your location, certain advertising-related disclosures may be considered a sale, sharing or targeted advertising under applicable privacy laws. Where those activities occur and an opt-out right applies, you may exercise it through available privacy controls or by contacting us. This policy does not limit any rights or protections provided by applicable law.

6. Retention and security

We keep personal information for as long as reasonably necessary for the purposes described here, including fulfilling orders, supporting customers, meeting record-keeping obligations, resolving disputes and preventing fraud. The appropriate period depends on the information, its purpose and applicable requirements.

We use reasonable organisational and technical measures to protect information. No online service or transmission can be guaranteed completely secure. You should protect your account credentials and contact us if you suspect unauthorised use.

7. Your privacy rights

Depending on where you live and the law that applies, you may have rights to access, correct, delete or receive a copy of your personal information; object to or restrict certain processing; withdraw consent; or opt out of certain advertising-related uses. Some requests may be subject to legal exceptions.

To make a request, email info@personicons.com with a description of what you need. We may request proportionate information to verify your identity or an authorised representative's authority. We will handle requests within the period required by applicable law and will not unlawfully discriminate against you for exercising your rights.

If you disagree with our response, you can contact us to request a review and, where applicable, appeal the decision or complain to the relevant data-protection authority.

8. International processing

Our service providers may process information in countries outside your place of residence, including the United States. Where applicable law requires safeguards for an international transfer, the relevant safeguards must apply to that processing.

9. Minors and external websites

Purchases should be made by someone legally able to enter into the transaction or with appropriate parent or guardian involvement. If you believe a child has provided personal information improperly, contact us so we can review and address it as required.

Links to social networks and other external websites lead to services with their own privacy practices. Review their notices before sharing information. Their inclusion on our site does not place their data processing under our control.

10. Updates and contact

We may update this policy to reflect changes in our services, practices or legal obligations. The date above identifies the latest version. Where required, we will provide additional notice of a material change.

Personicons
Email: info@personicons.com
Postal contact: San Antonio, 0829 Panama City, Panamá, Panama.